🔒 Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Spiritual Insights Guide collects, uses, and protects your personal information when you use our website. We believe in transparency and want you to feel comfortable and informed about your data.
Last updated: January 2025
Who We Are
Spiritual Insights Guide is a spiritual guidance website that provides divination tools, articles, and resources for personal growth. We are based in the United Kingdom and are committed to protecting your privacy in accordance with UK GDPR and data protection laws.
Data Controller: Spiritual Insights Guide
Contact: privacy@spiritualinsightsguide.com
Information We Collect
We only collect information that helps us provide you with a better experience:
📧 Information You Give Us
- Email addresses: When you contact us or sign up for updates
- Messages: Any questions, feedback, or stories you share with us
- Name: If you choose to provide it when contacting us
We never require personal information to use our divination tools or read our articles.
📊 Information We Collect Automatically
When you visit our website, we may automatically collect:
- Usage data: Which pages you visit, how long you stay, which divination tools you use
- Device information: Browser type, operating system, screen size (for responsive design)
- Location data: General location (country/region only) to understand our audience
- Cookies: As described in our Cookie Policy
This information is anonymous and helps us improve our website.
🚫 Information We Don't Collect
- We don't store your divination readings or questions
- We don't track your personal spiritual practices
- We don't collect sensitive personal data without explicit consent
- We don't require accounts or logins to use our services
How We Use Your Information
We use your information only for legitimate purposes:
✨ To Provide Our Services
- Deliver divination readings and spiritual guidance
- Respond to your questions and feedback
- Ensure our website works properly on your device
📈 To Improve Our Website
- Understand which content is most helpful
- Fix technical issues and improve performance
- Create new tools and resources based on what you find valuable
💌 To Communicate With You
- Respond to your emails and support requests
- Send occasional updates (only if you've requested them)
- Share new articles or features you might find interesting
Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
🤝 Legitimate Interest
We have a legitimate interest in providing spiritual guidance services and improving our website based on how it's used.
✅ Consent
When you contact us, sign up for updates, or accept analytics cookies, you're giving us consent to process your information.
📋 Contract Performance
When you use our services, we need to process some data to deliver what you've requested (like responding to your emails).
Sharing Your Information
We respect your privacy and don't sell or rent your personal information. We only share data when necessary:
Your Rights
Under UK GDPR, you have important rights regarding your personal data:
👁️ Right to Access
Request a copy of the personal data we hold about you.
✏️ Right to Rectification
Ask us to correct any inaccurate personal data.
🗑️ Right to Erasure
Request that we delete your personal data.
⏸️ Right to Restrict Processing
Ask us to limit how we use your data.
📦 Right to Data Portability
Receive your data in a portable format.
❌ Right to Object
Object to certain types of data processing.
To exercise your rights: Email us at privacy@spiritualinsightsguide.com with your request. We'll respond within 30 days.
Data Security
We take protecting your information seriously:
🔒 Technical Safeguards
- Secure HTTPS encryption for all data transmission
- Regular security updates and monitoring
- Limited access to personal data on a need-to-know basis
🗄️ Data Storage
- Data stored securely with reputable hosting providers
- Regular backups to prevent data loss
- Automatic deletion of unnecessary data
While we implement strong security measures, no internet transmission is 100% secure. We cannot guarantee absolute security but we work hard to protect your data.
Data Retention
We keep your information only as long as necessary:
- Contact emails: Kept for up to 3 years to maintain our correspondence history
- Analytics data: Retained by Google Analytics for 26 months (if you accept analytics cookies)
- Website usage data: Anonymized and kept for up to 2 years for improvement purposes
- Cookie preferences: Stored for 1 year, then you'll be asked again
You can request earlier deletion of your data by contacting us.
International Transfers
Some of our service providers may process data outside the UK/EU (such as Google Analytics). When this happens:
- We ensure adequate protection through approved safeguards
- We only use providers with strong privacy commitments
- Data is processed according to UK GDPR standards
Children's Privacy
Our website is designed for adults. We don't knowingly collect personal information from children under 16. If we become aware that we've collected data from a child, we'll delete it promptly.
If you're a parent and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do:
- We'll update the "Last updated" date at the top
- Significant changes will be communicated via email (if you've contacted us before)
- The updated policy will be posted on our website
We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out:
Privacy Officer: privacy@spiritualinsightsguide.com
General inquiries: hello@spiritualinsightsguide.com
Data protection concerns: You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk